Terms and Condtions
0800-924-7994, 07907060000
Friendly And Reliable Service Call Marcin on 07907060000
Please note we wre open Monday-Saturday 9am-5pm

Terms & Conditions

  1. There is a 1 hour minimum booking on 1 man job and 2h on 2 men job. After that time, rates are charged in half hour increments.
  2. We don't do tip runs please search in google "rubish clearnance Brighton".
  3. Extra payment of £10 required if travelling through the London congestion charge usualy included in the fixed price which we will offer you.
  4. Parking must be arranged and is the responsibility of the customer. Any parking fines must be paid by the customer to the Driver on completion of the job.
  5. Jobs running over the estimated completion time will be charged at half hour increments.
  6. All payments must be completed upon delivery, either by cash or company cheque.Paypal transactions must be made at least 7days prior to moving day.
  7. We accept no responsibility for loss or damage to property after job is complete and paymentis received.
  8. We will do our best to arrive within the time scale stated, however arrival times are estimated. Delays to pick-up/delivery times are sometimes unavoidable (due to traffic accidents, weather etc). We do not accept any responsibility for any customer loses due to unforeseen or out of our control delivery/pick-up delays.
  9. We reserve the right to add extra costs due to unforeseen circumstances (eg.: waiting for keys or gaining entry, incorrect addresses,not easy access, ,removal of windows and so on).

Your Responsibilities

We accept no responsibility for damage or breakage to items that have not been packed / protected by adequate means. Our insurers won't cover items that are not properly covered or bubblewraped It is the customers responsibility to dismantle any unit/system/flat pack furniture and beds and this should be done before our arrival.
It is the customers responsibility to ensure that items will fit in the new premises (eg: size of sofa and size of aperture) Our drivers will not be insured to remove doors or windows in such cases and it is up to the customer to organise a specialist if needed. Vehicle access No parking available in close proximity to the property and cramped stair and hallway conditions where large items of furniture such as sofas will not fit.

Staff Abuse
Verbal or threatening behaviour will not be tolerated.
If the driver is forced to leave the job because of abuse from the customer verbal or otherwise the customer will still be liable to pay in full.